Susan Young has been with Thomas Associates since 1984, working with several of our largest client associations. She holds a Bachelor of Arts degree in English from Russell Sage College and has done graduate work in organizational behavior at the University of Hartford. Prior to coming to Thomas, she worked in management development, communications, industrial training, and teaching.
Chief Executive Officer/Principal
Craig Addington provides management oversight of day-to-day operations for several trade associations. He came to TA in 2004 with a background in marketing with a minor league baseball team and experience in industrial sales. He holds a management degree and a minor in public relations from the University of Dayton.
R. Christopher Johnson
Chief Development Officer/Principal
Chris Johnson has been an experienced association account executive since joining Thomas Associates in 1993. He holds a bachelor’s degree in international studies from the University of Dayton and an M B A from The Ohio State University. He regularly attends seminars and workshops on subjects such as antitrust, product liability, codes, and standards, and he has served as president of the Greater Cleveland Society of Association Executives.
Chief Operating Officer/Principal
With expertise in marketing, sales strategy, communications, and brand management, Susan is a former senior vice president with one of the top 10 largest banks in the US. She holds an M.B.A. from Weatherhead School of Management at Case Western Reserve University and a bachelor's degree in communications from Emerson College in Boston. Her background includes sales and leadership training, experience with Six Sigma and change management processes, and board leadership in nonprofit organizations.
Chief Financial Officer/Principal
Melissa Allay is a CPA who is experienced in financial issues related to the association industry. She manages all financial matters for our associations, and all tax filing is performed under her direction. Melissa has headed our department since joining us from Ernst & Young in 1994 and is a cum laude graduate of Case Western Reserve University.
Chief Technology Officer
Chuck Moore has been with Thomas Associates since 1992. A specialist in Internet and electronic commerce, Chuck was the architect of our Secure Virtual Office (SVO), a proprietary cloud network that gives our clients 24/7 access to key association files. He holds a degree in economics and quantitative business analysis from Cleveland State University.
Dr. W. Lee Shoemaker
Senior Vice President for Technical Services
Lee Shoemaker has been with Thomas Associates since 1994. He received his bachelor’s degree and Ph.D. in civil engineering from Duke University and his master’s degree in civil engineering from Tulane University. Lee’s department assists our client associations in monitoring and working with manufacturing, environmental, safety, and product performance standards.
Tony has more than 25 years of experience in operations management, project management and product development for companies in architectural aluminum, patio enclosures/sunrooms and vinyl replacement windows. His experience includes supply chain development, building code compliance, standards development and product design and development.
Leslie Schraff has been immersed in association duties since coming to Thomas Associates in 1990. Having worked closely with associations of all sizes, her experience covers the full range of association activities including all aspects of meeting management and serving as the principal liaison to association directors and officers.